We customize our workshops. Get in touch to learn more.Jenny Lewis

Testimonials

“Jenny Lewis has now developed three tailored courses for Westech Information Systems and the results have been great. Ranjan Raja, a Westech Manager, writes, "Two people from my group found the 'Collaborating with Clients' course very informative and applicable to their work.
I noticed one individual referring to the course workbook in preparation for a meeting today - proof that the course is useful and also that this individual is applying what they learned. I have recommended the course to a few more leaders in our group"

-Art Kuiper
V.P. Human Resources, Westech Information Systems

Course Descriptions

Building a High Performing Team

Jump start your team's performance by implementing best practices. Get your team from thinking “I” to thinking ”we”. Each workshop is customized to deal with your team’s issues and challenges.Use the right skills, tools and knowledge to facilitate team development.

Presenting with Confidence

Presenting with confidence, a skill we all wish we had. This workshop increases an individual's confidence and ability to make a successful presentation. Learn how to prepare, using a step-wise model, get your message across, keep the interest of the audience and motivate your audience to action.

Building Sustainable Mentoring

Best practices on creating, implementing, and monitoring mentor programs. Participants can use this workshop as a clinic to refine a struggling or dormant mentoring program, or to launch an effective one. Ideal for Executives, Senior HR Professionals, Training Managers, and Mentoring Co-ordinators.

Powerful Mentoring Skills

Learn the difference between mentoring and coaching, the language of mentoring, core mentoring skills for mentors and mentees, and overcoming common challenges in a mentoring relationship.

Engaging Training Techniques

Best practices on designing and delivering powerful training workshops. Includes conducting needs assessments, using traditional or accelerated learning methods, and facilitating group dynamics. Learn a systematic approach to training including how to check for understanding, give feedback and encourage participation.

Powerful Leadership Coaching

Create a motivational environment by tuning into the needs of your people. Empower them to reach their performance goals by using powerful questioning techniques (asking vs. telling), active listening, collaborating, and following up on agreed upon actions. Give your people the confidence and ability to flourish in your business environment.

Facilitating Engaging Meetings

While most of us spend a great deal of time preparing for the work we do, we spend almost no time learning how to attend or conduct all of the meetings that accompany the process of getting our work done. In this workshop, you will learn how to design and build effective agendas, demonstrate the fundamentals of facilitation, encourage group involvement and address dysfunctional behaviour.

Course Descriptions

Time Management

Are things chaotic, need help to keep you on track? Get the tools and techniques to set, plan and schedule priorities, handle unexpected events while accomplishing your personal and business goals.

Performance Management

How do you get individual employees to contribute to the overall goals of your organization? One part of the solution is having an effective Performance Management process. Learn how to set individual performance objectives, gain commitment from employees on individual performance plans, provide periodic coaching, and conduct performance reviews that hold no surprises.

On-the-Job Training

On-the-job training is one of the most time and cost effective ways for individuals to learn. Lewco equips individuals with the knowledge, skills and tools to help them tap into the different learning styles of those they train. Get results by using a variety of methods to help the learner get it!

Hiring the Right Person

In the hiring process, learn how to screen applicants, ask behavioral questions, conduct the interview and select the right candidate.

Making Meetings Work

Too many meetings! Do your meetings have value? No! Then learn how to prepare effectively, to facilitate a meeting, handle group dynamics, reach the ultimate goal and finish on time. Everyone feels his or her time was well spent!

Dealing with the Human Side of Change

Gain an understanding of yourself as a leader and how your personal change preference affects your team during change. Learn strategies to help your team move through the transitions of change as quickly and smoothly as possible.

Carol says...

Jenny has been instrumental in developing our curriculum. She has the unique ability to really understand our organization and deliver that understanding in 100% customized content. As a result the feedback from our learners has always been 150% positive!!!
Jenny also facilitates for us, and she does a 'bang-up' job. People always come back from Jenny's classes pumped up and ready to go. She makes the learning relevant, fun and practical!

-Carol Hama
Manager Organization Development, Envision Credit Union

Pamela says...

"Currently it is very easy to hire a consultant. However, the skill is finding someone who really knows their chosen subject, is able to identify and comprehend real client needs - on all levels, and is able to provide solutions that will not implode and can assist the client with their identified changes, on time and within budget.
Jenny Lewis filled those gaps for a software company where I was a Manager, by providing thoughtful and very useful customer service training to 18 sales and service representatives, whose sales and service skills were uneven and they were hesitant regarding change.
By working with Jenny, we were able to complete our planned transition. We were so impressed with the quality of her work and the employee's acceptance of Jenny, that we asked her to return and assist us with our progress."

-Pamela Oram
President, The Marketing Force

Course Descriptions

Growing from Change

How do I react to change? Gain a deeper insight into how you personally deal with change at an intellectual and emotional level. With that knowledge, develop self-help strategies to cope and move forward with change.

Communication & Listening Skills

Learn how you come across to others. Examine your communication style, how others interpret it and learn how to adapt your style to any situation. This workshop also covers the essential skills of listening, clarifying, confirming, asking questions and providing feedback.

Customer Service

Meet your customer's expectations by using a proven approach. Deal with requests, complaints, and difficult situations effectively. The goal is to create customer loyalty to thrive and prosper in today's competitve environment.

Creative Problem Solving

Do your people need to learn a creative problem solving process they can work through by themselves? This workshop provides the tools and techniques to develop creative ideas, assess the pros and cons and arrive at the best decision for your organization/team.

Selling in a Service Environment

Are you a service-focused organization that has realized you cannot wait for the business to walk through the door? In this workshop you will learn how to complete the sale from beginning to end, including dealing with client objections, should they arise. Targeted to employees who do not have a lot of sales experience.

Workshops

Team Building

Jump start your team’s performance by implementing best practices. Get your team from thinking “I” to thinking “we”. Each workshop is customized to deal with your team’s issues and challenges.Use the right skills, tools and knowledge to facilitate team development.

Team building is the cornerstone of high performing teams. Each activity is designed to help you build a cohesive team that supports and collaborates together to achieve your business goals.

Learn more...

Presenting With Confidence

Presenting with confidence, a skill we all wish we had. This workshop increases an individual’s confidence and ability to make a successful presentation. Learn how to prepare, using a step-wise model, get your message across, keep the interest of the audience and motivate your audience to action.

Learn More...

Learning Design and Delivery

Learn how to maximize learning retention through design and delivering using what we now know about how the human brain functions. In this workshop, you'll learn how to assess training needs, design courses to engage all learning styles, deliver with impact, engage learners, follow-up and evaluate learning effectiveness.

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Powerful Leadership Coaching

In today’s business environment we are asking employees to do more with less. Coaching will realize the potential of your people as they contribute to the achievement of your organization’s goals.

Create a motivational environment by tuning into the needs of your people. Empower them to reach their performance goals by using powerful questioning techniques (asking vs. telling), active listening, collaborating, and following up on agreed upon actions. Give your people the confidence and ability to flourish in your business environment.

Learn More...

Powerful Mentoring Skills

There are essential skill sets needed to have a successful mentoring partnership. Whether you are coordinating a mentoring program in your organization or are one of the participants within a program, it’s important you understand the roles and responsibilities associated with both mentors and mentees.

Learn how to build mentoring relationships that make a difference. Understand the mentor’s role, skills and activities to support the mentee in achieving their personal development plan. Ideal for anyone interested in becoming a mentor or mentee.

Learn the difference between mentoring and coaching, the language of mentoring, core mentoring skills for mentors and mentees, and overcoming common challenges in a mentoring relationship.

Learn More...

Building Sustainable Mentoring

We are proud to announce an exciting innovative customized approach to building a sustainable mentoring culture that is aligned with your strategic initiatives.This workshop assists participants in developing and implementing mentoring programs and relationships that make a difference.

Best practices on creating, implementing, and monitoring mentor programs. Participants can use this workshop as a clinic to refine a struggling or dormant mentoring program, or to launch an effective one. Ideal for Executives, Senior HR Professionals, Training Managers, and Mentoring Co-ordinators.

Learn More...